{"id":4954,"date":"2020-12-11T11:43:11","date_gmt":"2020-12-11T04:43:11","guid":{"rendered":"http:\/\/techmaster.com.vn\/?page_id=4954"},"modified":"2022-06-02T16:30:37","modified_gmt":"2022-06-02T09:30:37","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/techmaster.com.vn\/en\/warranty-policy\/","title":{"rendered":"Warranty Policy"},"content":{"rendered":"<h1><strong>Warranty Policy<\/strong><\/h1>\n<div style=\"text-align: justify;\">\n<p>We specialize in the distribution of measuring equipment &#8211; genuine electrical equipment from many leading electronic brands. Spreading across many fields: Electrical, Thermal, Mechanical, Environmental, etc. At the same time, it is also proud to be a unit recognized according to the international standard ISO\/IEC 17025 by ANAB organization &#8211; one of the accreditation organizations. America&#8217;s leading Calibration Laboratory. Techmaster Electronics Joint Stock Company is fully functional to fulfill the requirements of quality calibration and equipment.<\/p>\n<p>Products &amp; Services that Techmaster provides is committed to the trust of customers through the specified warranty policy. Protecting the interests of users as well as the brand reputation of Techmaster!<\/p>\n<\/div>\n<h2 style=\"text-align: justify;\"><strong>1. Warranty conditions<\/strong><\/h2>\n<h3 style=\"text-align: justify;\"><strong>1.1 Products are free warranty if guaranteed all the following conditions:<\/strong><\/h3>\n<div style=\"text-align: justify;\">\n<ul>\n<li style=\"text-align: justify;\">Product warranty on the list from the manufacturer or distributor.<\/li>\n<li style=\"text-align: justify;\">Product technical error by the manufacturer.<\/li>\n<li style=\"text-align: justify;\">The warranty period on the warranty remains in effect.<\/li>\n<li style=\"text-align: justify;\">Warranty intact, not patchwork, not scratched or repair, smeared.<\/li>\n<li style=\"text-align: justify;\">Full warranty information: product code, serial number, manufacturing date, customer name used, address, date of purchase (for product warranty does not apply to e).<\/li>\n<li style=\"text-align: justify;\">Warranty stamp and stamp seals (if any) by the manufacturers on the product intact.<\/li>\n<li>The details in the equipment are intact, not yet disassembled inside.<\/li>\n<\/ul>\n<\/div>\n<h3 style=\"text-align: justify;\"><strong>1.2 Products not covered by warranty or repaired for a reasonable rate\/fee will fall into one of the following cases:<\/strong><\/h3>\n<div style=\"text-align: justify;\">\n<ul>\n<li style=\"text-align: justify;\">The product is not on the list of warranty from the manufacturer or distributor.<\/li>\n<li style=\"text-align: justify;\">The product does not satisfy one of the conditions of the warranty in Section 1.<\/li>\n<li style=\"text-align: justify;\">The series, model product warranty does not match.<\/li>\n<li style=\"text-align: justify;\">Customers voluntarily intervened to repair the product or repaired at the service center without the authorization of the Manufacturer.<\/li>\n<li style=\"text-align: justify;\">Products damaged due to user error, and the error is not damaged to the extent warranted by the manufacturers.<\/li>\n<li style=\"text-align: justify;\">The case of warranty, customer care staff of Techmaster will be well-informed advice to customers before carrying out maintenance procedures.<\/li>\n<\/ul>\n<\/div>\n<h3 style=\"text-align: justify;\"><strong>1.3 Warranty period<\/strong><\/h3>\n<div style=\"text-align: justify;\">12-month warranty from the original date of purchase or from the date of manufacture depending on the type of product specified on the warranty card.<\/div>\n<div><\/div>\n<div style=\"text-align: justify;\">For products with a separate warranty period, it is detailed with the quotation notice.<\/div>\n<h2 style=\"text-align: justify;\"><strong>2. Method of Warranty Application<\/strong><\/h2>\n<h3 style=\"text-align: justify;\"><strong>2.1. Warranty location<\/strong><\/h3>\n<div style=\"text-align: justify;\">\n<ul>\n<li style=\"text-align: justify;\">Warranty centers are mentioned in the warranty card supplied with the product. Please contact Techmaster&#8217;s Warranty Center directly in advance.<\/li>\n<\/ul>\n<\/div>\n<div style=\"text-align: justify;\"><em><strong>+ Ho Chi Minh Head Office: 169\/1\/5 Luong Dinh Cua, Quarter 3, An Khanh Ward, Thu Duc City, Ho Chi Minh City<\/strong><\/em><\/div>\n<div><\/div>\n<div style=\"text-align: justify;\"><em><strong>+ Bac Ninh Branch: D1, Phu Dien Area, Dong Nguyen Ward, Tu Son Town, Bac Ninh Province<\/strong><\/em><\/div>\n<div style=\"text-align: justify;\">\n<ul>\n<li>Techmaster\u2019s customer care support will support detailed instructions on the steps to our warranty center. All information of the member supplier is indicated on the delivery receipt \/ invoice attached in the container.<\/li>\n<li>If you have difficulty contavting the Warranty Center, please contact our Customer Care department:<\/li>\n<\/ul>\n<\/div>\n<div style=\"text-align: justify;\"><em><strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0+ Website :\u00a0<a href=\"http:\/\/www.techmaster.com.vn\/\">www.techmaster.com.vn<\/a><\/strong><\/em><\/div>\n<div style=\"text-align: justify;\"><em><strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0+ Hotline: 0908 173 345<\/strong><\/em><\/div>\n<h3 style=\"text-align: justify;\"><strong>2.2. Warranty period<\/strong><\/h3>\n<div style=\"text-align: justify;\">\n<p>In any case, the duration of the product warranty depends on the policy and the availability of replacement equipment \/ product. Our warranty department will be informed specifically to the customer of the relevent information. After\u00a0receiving\u00a0the information of the\u00a0warranty\u00a0period, we will constantly\u00a0detain and notify as soon as possible when the\u00a0warranty is completed.<\/p>\n<p>The desired focus is to bring absolute accuracy \u2013 quick efficiency &#8211; accurate coordination with all requirements Techmaster always listens and tries our best to bring customers\u00a0a perfect quality service!<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Warranty Policy We specialize in the distribution of measuring equipment &#8211; genuine electrical equipment from many leading electronic brands. Spreading across many fields: Electrical, Thermal, Mechanical, Environmental, etc. At the same time, it is also proud to be a unit recognized according to the international standard ISO\/IEC 17025 by ANAB organization &#8211; one of the [&#8230;]\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4954","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Warranty Policy - Techmaster Electronics JSC<\/title>\n<meta name=\"description\" content=\"Products &amp; Services that Techmaster provides are committed to the trust of customers through a specified warranty policy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/techmaster.com.vn\/en\/warranty-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty Policy\" \/>\n<meta property=\"og:description\" content=\"Products &amp; Services that Techmaster provides are committed to the trust of customers through a specified warranty policy.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/techmaster.com.vn\/en\/warranty-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Techmaster Electronics JSC\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/techmaster.electronics.jsc\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-02T09:30:37+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@techmastervn\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/techmaster.com.vn\/en\/warranty-policy\/\",\"url\":\"https:\/\/techmaster.com.vn\/en\/warranty-policy\/\",\"name\":\"Warranty Policy - 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